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I have a haier refrigerator. The food in the freezer gets covered with frost and the refrigerator gets warm. I know the air channel is getting plugged with frost because when I defrost the whole refrigerator for a day it works fine for about 3 months. no one is leaving the door open. That is what it looks like. Can you help.

Model Number
ht21ts80sp
What have you tried so far?

defrosted refrigerator. making sure door is shut. I have had some issues with drain line problems through the years but i am not sure if it is an issue with haier!

Request Resource Materials
Parts manual, Service bulletins, Any available materials
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Hello
A few possibilities can cause this type of issue.
1) Door adjar or left open . You said thats not your issue.
2) Items blocking freezer air vents and preventng proper air flow.
3) If unit has an ice maker, the heater could be staying on too long causing this issue. If you have low water pressure to the ice maker the arm may get jammed during the harvest cycle, causing the heater to stay on and create himidity / ice crystals on food.
Possible things to try to resolve the issuse :
1) Turn knob counter-clockwise to change to a warmer setting; allow 24 hours to adjust.
2) Move items away from rear wall .

Matt Ace technician

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