GOOD MORNING. I DID NOT CHECK THIS FRIDGE YET. I AM BEING TOLD THAT THE FRIDGE TEMP IS FINE, BUT THE FREEZER IS NOT. ALSO, THE ITEMS IN THE FRIDGE VEGIE STORAGE DRAW ARE FREEZING. I NEVER WORKED ON A HOTPOINT BEFORE, BUT THIS SOUNDS BACKWORDS. ANY HELP WOULD BE GREATLY APPRECIATED. THANKS, TODD FROM NY.
Model Number
HSS25GFPAWW
What have you tried so far?
NOTHING
- Guest asked 8 years ago
Hey Todd,
I have seen this issue many times before. Sounds like a sealed system issue. The unit could be leaking Freon. It runs constantly and can somewhat maintain the refrigerator temps, but it can just not produce cold enough temps to keep freezer temps. With it running non stop it is freezing some food in the refrigerator.
- Brian, Ace Appliance answered 8 years ago
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THANK YOUBRIAN, SHOULD I GO AND CHECK IT ANY WAY?
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I would just to be sure. We offer a leak stop we can run through the system and recharge it for the customer.
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