The right door on this refrigerator pops open when the left door is closed first. I replaced the door cam, part #12028505ap but it did not stop this from happening. I have been telling my customers to open both doors and close the left door first in order to insure both are doors are sealed properly. I have not found an answer on the web. Hopefully your repairmen have found a solution.
Thank you!
Mel
My Appliance Repairman Inc.
Replaced cam on right door. Part #12028505ap
- Guest asked 8 years ago
HI. I’m trying to better understand what is happening. Your first sentence says that the right door pops open when the left door is closed first. How is the right door popping open if it is not already closed? Is the right door closed first and then you close the left door and it causes the right door to pop open? Or is the left door closed first and then when you try to close the right door it does not stay shut? The center divided (mullion) is on the left door. It will flip out when the left door is closed to give the right door seal something to seal against when shut. IF the right door gets shut first then the left, it will cause the right door to pop open. Most units are this way. So, it is recommended that the left door be closed first and then the right door. Please let me know if this did not answer your question.
- Brian, Ace Appliance answered 8 years ago
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Sorry Brian! The first sentence is wrong. The right door is closed and the left door is open. When the lady closes the left door it pops the right door open. You answered my question by saying the left door should always be shut first. I’ve had other customers insist that it should not matter which door is shut first. Thank You!
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