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Can this part be used on the refrigerators with plastic liners. If yes, is the wiring the same as with the first models? Also, did GE produce other models with the same water line freezing problems after discovering this problem?

Model Number
GSS25WGTABB
What have you tried so far?

I checked the freezer thermistors for proper ohm reading according to thermistor chart and raised temperature in freezer to 7 degrees when the refrigerator will allow it without shutting off. Raising the temperature helps sometimes but not always.

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GE only recommends using this on the all metal liner models so I would not recommend installing this on a plastic liner models. As far as I know if this issue was occurring during the warranty period GE was replacing the entire freezer door with a door that was better insulated. As a tech I would not want to assume liability for installing a heater on a unit with a plastic liner. I’m not sure if you have tried this kit before but even with the kit installed if the water through the door is not used on a regular basis you can still run into the line freezing (however it does make it less likely to reoccur). Many people have gone years without the line freezing. Typically I have the customer shut the unit down for 24 hours to allow the door to completely thaw and then try to make it a point to move a little water through the door once a day.

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