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My fridge is cooling but motor sounds like its running non-stop (not load but always running), I checked the back wall of freezer and saw that ice is building up.

Model Number
gx5shdxvd00
What have you tried so far?

i completed defrost everything for 3 days, check the relay(shake test), which is fine, I cannot find the grommet in this model. can you let me if you have a video that shows where the grommet is in this model

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Diego, I have provided a parts list along with two videos that will correct your issue. Please review the videos and email us back with any questions. If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.

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