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Have a customer with Samsung refrigerator issue had moved from one address to another on arrival ice doesn’t dispense through door anymore when lever press, customer said don’t know if the doors was removed during the move. trying to obtain some inform prior to job.

Model Number
FRG298HDRS
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If the doors were removed to transport the unit , there is a small plug at the freezer hinge cover that feeds power to the dispenser assembly. I would make sure the plug is in securely and non of the pin connections were damaged.

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