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For the last month, customer has been seeing a thin layer of ice at the bottom of his ice bin. Hit test button and it seemed to work fine. Dumped and filled. No spill over or leaks that I could see

Model Number
79571609012
What have you tried so far?

Checked door seal, good. Test im and seemed to work ok.

Request Resource Materials
Service bulletins, Service pointers
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Hello, you have a flex tray ice maker. The part # is AEQ72909603 and was actually built by LG. There is a good chance that it is not releasing all cubes at times and allowing a slight overfill. We have replaced many ice makers due to the issue you are describing. The water inlet valve may also be leaking. I have attached a video on this ice maker replacement and diagnostics and also the water inlet valve replacement. (on the LG equivalent unit)

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