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I have a Kenmore refer, made by LG. I replaced the icemaker and water valve, because ice tray stuck upside down and long fill time when ice maker does fill up with water, it over fills and customer has water all over the place. Customer called and said it worked 1 day and is doing the same thing as before. Can you please advise on what to do.

Model Number
795.71093110
Serial Number
104KR00060
What have you tried so far?

Replaced water inlet valve and ice maker assy.

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Hello
Are you sure it is coming from the ice maker? Check the connections to the inlet line supply to the dispenser and ice maker. Whirlpool had this exact issue and it was caused by a leak at the water line coupling coming in to the dispenser. If that looks good I would remove the ice maker and ice and run the unit through the harvest mode. You can then see it possibly overfilling. See other overfilling possibilities below and forced harvest mode. Go to page #64 in the manual link below for other icemaker diagnostics. Matt Ace technician

Over filling possible issues
1) Check to see if the house water supply is 40 and 120 psi.
2) Is the icemaker fill tube frozen? Check the fill tube heater s electrical
resistance.
3) Check all water line connections. Including the ones to the water valve.
4) Check for Kinked water lines.
5) Check the filter in the refrigerator to make sure it isn’t plugged.
If it is plugged change the filter.
To harvest ice maker to force water to supply to the ice tray, or check
icemaker’s condition press and hold the FILL Key for about 3seconds. In the test mode, The icemaker will run through
stages step by step.

    • Guest
    • 6 years ago
    During the initial visit i found ice maker stuck upside down. I put into test, it over filled. I ordered a water valve and ice maker. Tried it with the new parts and worked perfect and also for cust. for one day. Now its doing the same thing again.
  • Hello You have two possibilities if you have gone throgh the other diagnostics above. 1) Defective new ice maker . 2) The ice maker is powered from the PWB board, the board may be defective.
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