I am having an issue with ice gathering at the bottom of my freezer (bottom mount on fridge). It then accumulates and water leaks on to my floor. This was a great video to help me understand the issue, however, when I went to order this part (W10619951), sears sent me the part called Tube Drain (W10344402) which is the exact same part that is currently in place. The grommet is pretty small as well.
How am I able to order the part that is in the video? For now, I cut the grommet a little making it easier for water to flow through, however, I’m nervous too much heat may go up in the hole. Is that something to be concerned with? Would it be advised to just remove the grommet all together?
I took a blow dryer to the inside of the freezer as well and dumped water down the drain hole, which did come out of the other end. Wasn’t able to figure out how to take the back paneling (inside the freezer) off for easier access however.
Thanks for your help. In regards to the part shown in the video (below), I live in Canada.
As mentioned above, i have defrosted the inside of the freezer, cleaned the grommet and cut slits in the grommet for easier water flow.
My concern is that the issue will probably happen again and I would like to replace the drain and grommet with the part shown in the above video.
Thanks for your time
- Trevor asked 9 years ago
when i put the number that sears gave you it subed to the new drain kit W10619951 try savemoreonparts.com use the code save5 to save 5%
- Jimmy, Ace Appliance answered 9 years ago
- You must login to reply
Please login first to submit.
