This is a w10873791 icemaker. When I arrived the sensor arm was down and the ice tray was stuck right at the beginning of the cycle. I ran diagnostics and couldn’t get the icemaker to harvest or fill.
In the fill test it gave the code 23 switch or motor failure. I tested the ice room switches and they are good.
Is there another switch???
I changed the icemaker and it still didn’t work..
How can I test this,?
What is the next step.
I need a video and service manual and bulletins.

Model Number
Request Resource Materials
Service diagnostics guide, Service bulletins, Service pointers, Job aids, Videos, Any available materials

See the service manual link along with the technician guide link below. Number #45 in the technician link will take you through ice maker test and water fill testing. There is also one service bulletin I attached with symptom of low or no ice production.

Showing 1 result
Your Answer

Please first to submit.