This is a w10873791 icemaker. When I arrived the sensor arm was down and the ice tray was stuck right at the beginning of the cycle. I ran diagnostics and couldn’t get the icemaker to harvest or fill.
In the fill test it gave the code 23 switch or motor failure. I tested the ice room switches and they are good.
Is there another switch???
I changed the icemaker and it still didn’t work..
How can I test this,?
What is the next step.
I need a video and service manual and bulletins.
See the service manual link along with the technician guide link below. Number #45 in the technician link will take you through ice maker test and water fill testing. There is also one service bulletin I attached with symptom of low or no ice production.
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