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Lady said ice maker water would not turn off. She lifted the bail on the I.M. and the water stopped. How do I know if it is the I.M. or the valve?

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gx5fhdxvy
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Hello
If the water turned off when the bail arm was lifted that means the diaphragm in the inlet valve has shut off and seated properly. The ice maker sends 115 volts to the inlet vale during the harvest cycle for 7.5 seconds to fill the ice maker. Once the inlet vale is not energized with 115 volts the valve should shut off 100 % of the water into the ice maker. So if the ice maker continues to send power to the valve its a defective ice maker. Other things to check before replacing the ice maker. Make sure your cubes are at least a half inch thick and you have an amount of water in fill across the bottom of the tray. If you have low water pressure, this will produce small cubes that can then get jammed in the arm of the ice maker and causing the unit to overfill as it get jammed in the fill position. If you have proper cube size they cannot get jammed. If you have low water pressure look at the water saddle valve or water inlet valve for lime and calcium deposits, replace them instead of trying to clean them.

Average ice production time is the approximate time needed for one complete cycle, from fill to one dump of ice. Complete cycle time for full-size, 8-cube ice maker models is usually between 1 hour, 45 minutes to 2 hours (or approximately 8 to 12 batches of ice in a 24 hour period) depending on the type and size of refrigerator it is installed in. Top-freezer refrigerators are usually toward the slow end of the scale.

The ice maker fills on strictly a time basis. It should fill for approximately 7.5 sec. resulting in 140cc (about 4.75 oz.) of water filling the ice cube mold. If needed the fill time (and thus fill amount) can be adjusted slightly. This however should rarely be needed after initial installation and connection. If the unit is filling more or less than it has in the past, there may be a problem which should be looked into.

Hope this helps Matt Ace technician

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