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I have a washer whirlpool
Customer states code light on unit fill and done light and lock light flashing , Also stated that unit not in use made a locking sound them looked found unit lock light flashing again Building engineer already replaced the lock switch everything test good in your manual mode Do we have any ideas

Model Number
M # WTW4800XQO
Serial Number
S# C10327341
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Remove the cover on the motor and drive, make sure the belt is still attached and turns freely. You’ll find the tech sheet stuck inside the front of the cabinet, best reached from underneath as well. Do some diagnostics and see if you can make the shifter assembly work. It makes a noticeable click when it shifts. It is also the weak point on the washer, as recent history has shown. If the shifter is activating, it could have a stuck switch in it, or the machine control itself could be the issue. The shifter also has a tach-gen which is seeking tub movement. Also check the lock mechanism itself to make sure “building manager” has it installed properly and plugged in correctly!

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