I went to the customers house and there was water in the bottom so I shop vac it out and still nothing please advise me on what to check and how to trouble shoot the problem.
Thanks
empty bottom and unplugged the unit
- Guest asked 9 years ago
Hello
See diagnostics technician link below along with video links . There no service bulletins on this model at this time. Matt Ace technician
SERVICE DIAGNOSTICS CYCLE NOTES
NOTE 1. To invoke the Diagnostics Cycle, perform
the following key presses or actions in less than 6 sec
while in standby:
Heated Dry ⇒ Normal ⇒ Heated Dry ⇒ Normal
! To rapid advance one interval at a time, press the
Start/Resume key.
! Invoking Service Diagnostics clears all status and
last ran information from memory and restores
defaults; It also forces the next cycle to be a sensor
calibration cycle.
Calibration cycles begin with a “sensor check” to
determine whether the dishwasher has an OWI soil
sensor. If the control detects an OWI, it forces two
rinses to occur prior to Final Rinse (to assure clear
water), then calibrates the OWI during the fi nal
rinse.
NOTE 2. Turn on all LEDs immediately upon
receiving entry sequence (even if door open) and
throughout this fi rst interval as a display test.
NOTE 3. On numeric time display models, display
the following software information after the initial
display test:
! Interval 18 – Dishwasher control platform number
(“d3” Raptor/Tall Tub, “d2” Cheetah/Briva, “d1”
Rush/Tall Tub, “d0” New Gen).
! Interval 17, 16, 15 – Software generation number
(“incremented” for each release of software to
production).
NOTE 4. If fl owmeter is operating correctly, the
control will turn on the Clean LED when fl owmeter
counts 3 or more pulses anytime during these
intervals.
NOTE 5. Thermistor (temperature sensor) checks:
! Turn Clean LED on if thermistor is in its normal
temperature range of 62°F–160°F (17°C–71°C).
! Turn sanitized LED on if thermistor is above
100°F (38°C).
NOTE 6. OWI (optical soil sensor) checks:
! Check OWI sensor for the presence of clear water
during the 5 sec pause in interval 13 and turn on the
Clean LED in interval 12 if clear water detected.
! Check OWI sensor for the presence of air during the
last 5 sec of Drain interval 3 and turn on the Clean
LED in interval 2 if air detected.
! Check OWI sensor for presence of bulk soil in the
water during pause interval 8; execute max. allowed
APFs and turn on Clean LED in interval 7 if bulk soil
detected.
- AV Repair Help answered 9 years ago
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