I AM TRYING TO FIND OUT WHY WHEN I PUT TEMPERATURE SELECT TO HOT ONLY COLD COMES IN . I HAVE CHECKED HOSE FOR CRIS CROSS I HAVE TRIED OTHER SETTINGS AND WARM DOESN’T WORK MACHINE IS ABOUT 6 MOS OLD AND WE HAVE ALREADY HAD SERVICE ONCE FOR THIS ISSUE. THE TECH SAID YOU ONLY GET A MIXTURE OF COLD THEN HOT BUT I LET IT FILL ALL THE WAY UP ON HOT AND AM ONLY GETTING COLD. IS THERE A WAY TO FIX THIS ISSUE. I THINK MAYBE TEMPERATURE SELECTOR SWITCH MAY BE DEFECTIVE.
I HAVE TRIED DOING THE DIAGNOSTICS BUT NOTHING IS COMING UP AS ERROR SWITCHED HOSES ANY HELP WOULD BE APPRECIATED.
This is a common question or customer education service call we get many times . With the new energy savings guidelines Whirlpool has gone to the care control temperature management system.
The new system adjusts the cold and hot water inlets to reach temperatures that are warm enough to dissolve detergents ONLY . Water is kept from overheating to help reduce shrinking and color bleeding while saving energy. So the water temperature even in hot setting feels not much more than warm. We have warranty situations where the customer insists we replace parts to make the water hotter, we have even with one customer replaced the main control board & inlet valve with no change in water temperature to prove its not the machine. Matt Ace technician
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