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Hot air entering icemaker in one vent hole on side causing ice warm air to get in and puddle in bin causing ice to melt. Burn makes are around this vent hole as well. About every 3 weeks they will get ice. Rest of fridge is running normal.

Model Number
pfsf5rkzabb
Serial Number
hv315508
What have you tried so far?

Icemaker replaced- still no change

Request Resource Materials
Service bulletins, Service pointers, Videos
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Hi. I’m not sure what would cause warm air to enter through the ice maker vent and cause burn marks. That is very strange. The air from the freezer comes through theses vents to the ice maker. I would assume you have a temperature issue as well. What is the freezer temp? Maybe the air is being circulated during the defrost cycle. This should not get hot enough to cause burn marks though. All that being said, if you installed a new ice maker and it is getting proper water, there must be a temperature or air flow issue. It is strange it starts working every 3 weeks? Does the unit get turned off for a period of time or anything else that can affect the unit? i have attached a service manual from a similar unit for you.

  • Temps are fine in both compartments and unit has not been shut off. Can’t detect anything else that would affect unit. Any other thoughts?
  • The heater of the ice maker could be possibly sticking on but not likely. Sounds like a temperature issue. What was the tempstature at the ice maker? Should be about 15 deg. or less for ice production.
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