We have a monogram refrigerator and the ice maker will not dispense whole cubes–it puts the ice through the grinder whether we use the control for the whole cubes or the grinding portion. Any simple fix or is it broken?
- David Sutton asked 5 years ago
If the dispenser only dispenses crushed cubes, this means that your bar along the bottom of the ice storage bin is not being lifted. If you remove the bin you’ll see the metal bar along the bottom of it which is used to change the ice dispenser from crushed to cubed. Look at the wall behind the ice bin now. You’ll see a hole that the metal bar goes through. This is where a white plastic stirrup pulls up on the lever to change the bin to “cubed” ice. Make sure that the metal bar does not slide under the stirrup when you re-install the bucket. Try the dispenser again and if it still won’t dispense cubed ice, you’ll need to order and replace the ice solenoid that lifts the stirrup looking device behind the back panel inside the freezer.
- AV Repair Help answered 5 years ago
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