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My refrigerator started to make a noise and then the temp started to drop. I noticed that the back panel had ice in the holes so I got everything out of fridge and freezer and unplugged it for 24 hours. I plugged it back in and everything started to work until 2 months later the noise came back and I noticed the ice again in the back panel. Right now I have everything out of the fridge and freezer and have unplugged it. What can I do to not have to do this every 2 months?

Thank you!

Model Number
RF266ABRS
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HI. It sounds like you have a defrost issue. You could have a bad defrost sensor, fuse, heater, or control board. I have attached a video to show you how to get to the defrost parts and test them. I would test your heater and fuse first. If they test good I would replace the sensor. You also could have a clogged drain tube creating this issue. I have attached a video for that as well. Also, I have attached a link to purchase your defrost parts. They can be bought separately, however this covers everything except the control board which is no common to fail for this issue. IF you need any further help please let me know.

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