Spin Cycle Problem

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3E Error code

1) Unplug The Washing Machine:
Unplug the washer for 2-3 minutes. If the fault is displayed because of an electronic glitch, or communication issue, unplugging the washer for several minutes may possibly reset the electronic panel.

1. Check Wire Connections On Drive Motor, a common issue that causes the 3E error code is connection problems. Also double check the wire harness on the motor. Make sure to check the inside of the molex connector . Sometimes the contacts inside the can arch or melt.

   1. Check Wire Connections On main Control Board:
      The control board could possibly have a faulty wire connection, or a loose connection.

   2. Check Hall Sensor:
      The hall sensor on the back of the washer monitors the speed and direction of the tub. The sensor can be out of range or it could also have a faulty wiring connection. I’ve also seen the wire harness on the motors hall sensor break. I know of other technicians who have seen the same issue. Double check the hall sensor. If you have a multimeter, you could ohm the sensor out. You can ohm the sensor out from the board or directly at the sensor. If you tested the hall sensor from the board, that would rule out a broken wire at the same time.

5) Have you checked that the inner tub of the washer is spinning freely? Sometimes something as simple as a sock getting stuck between the inner and outer tubs can cause this type of an error code. Also, does the error code seem to occur during a certain part of the cycle?

Matt Ace technician