The washer just stops at 17 minutes left on all selections except bulky items. It will run the entire load on bulky items. There are no stored error codes and the unit completes the automatic diagnostic mode with no problems.

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What have you tried so far?

Just retrieving error codes and running the auto diagnostics.

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Service diagnostics guide, Service bulletins, Service pointers, Videos, Any available materials

Hi. What happens when it stops at 17 mins? Does it do anything? Is anything running? Is it full of water, or empty? If it will not advance from 17 mins and you are not getting any error codes, it seems like you would have a faulty control board. Let it sit for 30 mins or more at 17 mins so it has time to pull an error code. Is it trying to spin and going off balance? Attached is the tech sheet. I found no pointers for this issue.

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