This dishwasher is about 5 years old. It is not heating or drying the dishes but runs the cycle as normal. The next thing my tech thinks is there is a wire harness with a thermistor on it that my tech thinks could be the issue. We wanted to get some advice before we try this route.

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What have you tried so far?

We already replaced the dishwasher heating up but it is still have the same issue.

Request Resource Materials
Service diagnostics guide, Wiring diagram, Service bulletins, Service pointers, Job aids, Any available materials

Go to page #64 in the manual link below. This will walk you through the (Dry cycle diagnostics) . There is also the Service sheet diagnostics to enter into the diagnostic mode.

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