This model has a metal hub on the shaft with six screws. When pulling up on the shaft it seems to bottom out. When you look at top of shaft there is a rubber seal and steel ring which doesn’t allow it to come out when we pull up on inner tub. The metal hub will not separate from the basket. When we put removal tool on to pry out it didn’t budge and are afraid of breaking it. Every video we watch shows guys just picking inner tub out or removing with a removal tool. Neither one works for us. Goal is to get inner tub out so we can remove debris etc out from between inner and outer tub. Is this tub just being stubborn or do we need to remove something from the bottom side?
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- Guest asked 8 years ago
Hi. Im not sure that I know what removal tool you are using. You shouldn’t have to pry anything. You will need a spanner wrench to remove the spanner nut to remove the tub. I have attached 2 videos that shows this. The videos show an older unit, but same method. Once the spanner nut is off you can remove the tub.
- Brian, Ace Appliance answered 8 years ago
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