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WHERE TO START? freezer and lower drawers are below 32 while top of frige is 48

Model Number
PSCS5RGXAFSS
What have you tried so far?

adjusting thermostat

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Hi. The freezer should be around 0-5 deg. and the refrigerator should be between 32 and 40. The first thing I would check is for proper air flow. With the refrigerator staying cold at the bottom and warm at the top it would seem there is not air circulation. The refrigerator has its own separate evaporator and evap fan motor. The fan motor comes in an assembly. . p # https://www.savemoreonparts.com/part/geh/wr17x12490 . This fan could not be running, or the unit could not be going into defrost and is not able to circulate air because the evaporate is compacted with heavy frost build up. What is the exact temp in the freezer?

    • Guest
    • 8 years ago
    neg 12.6 I like the fan possibility….any diagnostic advice///???
  • I’m not finding a tech sheet. Not sure there is a diagnostic mode we could test it with. I would just gain access to the refrigerator fan motor to see what is going on. You will need to remove the bottom shelves and the evaporator cover. I have seen many of theses fans or very similar fans on very similar unit give me the same issue. Most of the time I will move the fans blades a bit and turn the unit back on and it will start working again. I would not trust it though. Going to happen again. They had some issues with very similar fans on theses units. Freezer temp is good, if not too good.
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