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After pushing the start button the washer acts like it’s trying to start then stops and then the lid lock LED flashes for about 5 minutes and unlocks. I’ve run it through the automatic test and it all works fine. I just got laid of and can’t afford to pay someone to fix this and can usually fix most things on my own but I’m stumped with this. I’ve tried to get the diagnostic codes but have failed everything. Not sure if I don’t understand how to get then or if it’s just not working. Any help would be appreciated. Thank you.

Model Number
NTW4501XQ0
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Accordimg to my manual I have a ( stuck key) code. First it flashed the fill light and the spin light then just the done light. If I’m reading the manual right it’s f2e1.

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What we need to do is put the washer into diagnostics and find out what error codes the washer has stored. I have attached a video that shows you how to do this. If you have any further questions let me know.

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