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Upon arrival the freezer was 5F and the fresh food (ff) section was 60F. Both condenser and evap fans were running. The freezer section had frost and snow on the ceiling and walls near the door. Inside the ff section the diffuser was iced over and there was moderate condensation on the ceiling, side walls and around the diffuser. The diffuser is manually adjusted and was broken (customer tried to adjust while it was frozen over). Also, both doors passed the dollar bill test for tightness.

  • Guest asked 4 years ago
  • last active 4 years ago
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both compartments are not cooling. there is no frost build up, the drain is not clogged. The compressor runs, the fans run, the coils are clean. The thermostat turns the compressor on and off. Sounds to me like the thermostat is working but I don’t know how to test it. I don’t know if the refrigerator has a control board. I think it might have a faulty thermostat or its low on refrigerant. Do you guys have training on sealed systems? I haven’t tried any repairs. I saw one of your videos with a universal temp control, do you sell those or where can I get one?

  • Guest asked 4 years ago
  • last active 4 years ago
0 votes
2k views

It quit freezing . Then the customer unplugged it. When I plugged it in the dispenser flap opened and closed and nothing else. When I press any button 88 88 and all the leds come on as long as I keep pressing the button and goes off when I release it. I can’t put it in any service mode.

Is one of the board’s bad? If so which one? What’s your advice?

  • Guest asked 6 years ago
  • last active 6 years ago
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One of the shelf supports on my Amanda microwave partially melted. I found and purchased a replacement. How do I remove the old support. Can I pry it off with a screw driver? Will this damage the interior. The shelf support part number is 2080030.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

Amana dishwasher doesn’t drain. It does wash. Water remains in bottom. Sounds like the pump is running when trying to drain. Model ADB1500ADS3

0 votes
5k views

Final spin keeps flashing. Amana ntw4705ew1.

0 votes
2k views

I have an Amana AFI2538AEB4 refridgerator. The control panel is not working. The power is good. The interior refridge light is on. If I press any button on the control panel every light and number lights up. So that means the control panel has power. Is there some type of reset?

0 votes
1k views

I have an Amana fridge for 15 years now. The bottom freezer just doesn’t freeze anymore but ice blocks form at the back and at the bottom. Should I try to get it service – is it worth it? or get a new fridge?

1 vote
2k views

Put in the internet for a wiring diagram, (somewhere to chase) only to find that I’m working on a fridge that doesn’t exist. If I can get a diagram, that would be enough, but a push in the right direction would be greatly appreciated.

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

I need a service manual for this model. Is the problem in the board?

  • Guest asked 6 years ago
  • last active 6 years ago
0 votes
2k views

We are not getting any water into the dishwasher. Water lines are hooked up

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2k views

He says the unit is tumbling but not heating up. What I need more than anything is the tech sheet for this one

  • Guest asked 6 years ago
  • last active 6 years ago
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Hello,
We recently went out to an Amana washer, and the unit diagnosed itself as a speed sensor. From there, we are a little at a loss. One of our senior technicians believes it is a shift actuator.
Can you please advise as to what we should check, and how we test the shift actuator to see if it’s good?

  • Guest asked 6 years ago
  • last active 6 years ago
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The ice maker door was clicking. I put a new HV circuit board in the back of the fridge and that stopped the ice maker noise. Now the front panel is flashing PE0000. The compressor sounds like it is always running. The front will let me dispense water, but nothing else. It will not respond to any button trying to reprogram it. I tried the Door alarm button and held it for a while and nothing. tried the Water button and held it for a while and nothing. When I push the + Or – on the refrigerator side the display will show ICE or H20 in the display. but nothing else will respond.

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

I spent a lot of time finding a small leak that comes from the transmission/motor assembly that attaches to the tub. It leaks in one area near the backside. I assume I will have to remove the whole assembly to get to it. Are there any videos that show this procedure?

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
3k views

The display board on this unit will randomly lose power and go blank. If you try and use any features (water or ice) it just beeps. All lights work in the unit on inside, however, the freezer section will not stay as cold as it should. when I’ve been there, all fans are working and compressor running. If you unplug the unit for about 5 minutes, the refrigerator will run fine for about a week. I’m thinking main board, any input would be great!

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

Inspected device burner has Cottonwood.
Unplug the device let set for two minutes plugged in code went away but reappeared next day when customers using code appears when lower burner is activated in oven not one upper burger is being used

What you can offer in recommendation as to how to solve problem

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

GOOD EVENING. THE UNIT WILL LIGHT, BUT ONLY FOR ABOUT 3 TO 4 SECONDS. I GET AN OHMS READING ON THE GLOW STICK OF 90. I TESTED ALL THE THERMOS AND THE FLAME SENSOR AND THEY HAVE CONTINUITY. I JUMPED THE FLAME SENSOR AND THE GLOW STICK WORKED BUT IT WOULD NOT ENGAGE THE GAS SOLINOIDS AND NOT LIGHT UNTIL I PULLED OFF THE JUMPER. I WAS THINKING THAT THE GAS SOLINOIDS ARE BAD AND LETTING GO AFTER IT LIGHTS UP BUT I AM NOT 100%. ANY HELP WOULD BE GREAT AS I DO NOT KNOW WHAT PART TO BUY.. THANKS, TODD FROM NY.

  • Guest asked 7 years ago
  • last active 7 years ago
0 votes
2k views

I was a little stumped when I was asked to walk a customer thru the actual process of a freezer defrost thermostat.
He wants to know step by step what a thermostat does and how it works.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

New bulbs burning too. Bulb outlets burned.. I’m assuming relay because the bulb outlet is just leads from the relay? Both bulbs hot because on same line. Please keep it simple

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

How can I do a test on the electronic defrost control?

  • Guest asked 8 years ago
  • last active 8 years ago
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