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Hello,

My top load Whirlpool washer will not start when we turn the knob to select a cycle. Usually, we are able to turn the knob to the desired cycle, and then pull the knob out, which will make the water then begin to drain into the washer. This is not happening anymore.

If we turn the knob and place it between the LIGHT cycle and the RINSE cycle, it will spin a little bit before it begins to rinse. Obviously, this is not washing our clothes effectively because it won’t go through a full cycle like normal.

I am curious as to what part may need to be replaced in order to fix this.

Model Number
SAWS800MQ0
Best Answer
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Hi. It sounds like you may have a timer issue. First we need to make sure you have good water pressure to the unit. When you pull the timer out to start a cycle you should get power to your inlet valve. Try selecting different water temps when you have a cycle started to see if you are getting hot or cold water. I am assuming that at least your cold water is working because you stated that when the rinse cycle is selected you get some water into the unit before spin. We can also rule out the lid switch and more than likely the pressure switch as well. See if you are getting power to the inlet valve when a cycle is started. IF not you probably have a bad timer. I have attached a couple repair videos to help you as well as links for your parts. IF you need any further help, please let me know.

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