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I’ve go a odd one the water is coming in reversed. hoses are correct. when you call for hot water comes in cold . rince water coming in hot . checked ntc, wiring to water valve, o.k. hoses not reversed. in diagnostic water will come in right but when you select cycle water is reversed. whirlpool ….Any suggestion ?

Model Number
WFW9550WW00
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There were changes made to the software that allowed a reversed hose connection to function anyway. It would recognize the obvious discrepancy and correct in internally. I’d say the EEPROM has problems doing its job at this point, especially since you have verified that the NTC is reading proper resistance and all else appears normal. Control board is next. If you can, check to ensure the power supply to the thermistor is correct. Even though the thermistor reads OK, if there is low voltage to the thermistor, it will make it read funny. My guess is you will find the control board defective.

  • After I reversed the hoses that did not rectify the problem. The main control board fixed the issue…. thanks for your help
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