When I load my washer, fill the detergent and fabric softener reservoirs and press start, the water begins to fill, however, it fills from the fabric softener side only. The detergent is not introduced to the load. What is the cause of this? I can hear what sounds like a motor running prior the water flow starting.
Nothing
- TERRY asked 9 years ago
Terry, it sounds like your dispenser assembly is plugged.
1) Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. Dispenser cup will pop free from the cover.
2) To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution: 1 US gallon (3.8 liters) warm water
1/4 cup (60 ml) heavy duty liquid detergent
1 cup (240 ml) bleach
3) If necessary, loosen build-up with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
4) .Rinse and reassemble dispenser. Place dispenser back on the agitator.
Nonremovable Dispensers:
Make a solution of hot water and liquid detergent. Pour into the dispenser. If the washer has a warm rinse option, use the warm setting and run the washer through the rinse cycle two or three times. If the washer only has cold rinse, pour hot sudsy water into the dispenser between rinses.
If you are in need of any parts please support our parts department on line at http://savemoreonparts.com/ or call 1-800-830-5465 7-days a week until 11pm Eastern time. Thanks Matt Ace service technician.
- AV Repair Help answered 9 years ago
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