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Complaint: water leaking from the fresh food side out the front of the fridge door and ice forming on the wall between the freezer and fridge on the fridge side about 18 inches up from the floor of the refrigerator. I have not seen this before? Has anyone run into this on a GE and know the cause? I just looked up the fridge and see that there is an evaporator in the fresh food side. A frozen drain could be contributing to the water leaking from the fridge. Would this excess moisture cause the freezing on the wall between the freezer and the fridge? I did look at the fridge briefly but did not have the time to get deep into the diagnosis. I did not check temperatures yet, I will be going back on Thursday. Thanks for any advise.

Model Number
ZFSB23DRHSS
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Dual Evaporator models, by design, create a high humidity environment in the fresh food section. Although this design improves the preservation of certain refrigerated foods, the potential exists in some units for an ice ball to form in the lower section of the compartment due to excessively cold temperatures and high humidity. The low temperatures are created by gaps around the beverage center duct and along the left side of the Custom Cool air handler cover. These locations can be sealed and the temperature improved using the service kit WR49X10180 (120V heater) or WR49X10175 (220V heater). Refer to the attached kit instructions for the proper repair method.Models Affected: PSF26P, PSS26P, PSW26P, PSF26R, PSW26R, PCF23P, PSC23P, PSH23P, PSW23P, PCF23R, PSW23R, PCF25M, PSC25M, PCF25N, PSC25N, PCF25P PSH25P, PSC25P,

Step 1
Remove the bottom three bins and lower shelf in the fresh food compartment. Remove any ice inside the fresh food side of the unit. Check under the quick chill assembly. Clean and dry the area, as well as the sump.
Step 2
Remove the beverage center duct cover and the evaporator line cover. Remove the fresh food evaporator cover via the three (3) screws attaching it (Figure 1). Tilt the assembly out of the way of the beverage center duct. It is not necessary to disconnect the fans. Remove any ice present and dry the area thoroughly. Should Fresh Food Evaporator EPS Block or Air Return EPS Block become damaged in this process, utilize replacement pieces in kit.
Figure 1
Step 3
Remove Beverage Center Duct and replace with new duct from kit, liberally applying RTV to seal Duct in place. Apply RTV completely around the Duct including behind and below, smoothing on with finger is preferred method. Cover as much of the gasket area as possible (Figure 2). Install the EPS L-insert per Figure 2.
Figure 2
Step 4
Apply a liberal bead of RTV along the space between the custom cool cover and the left sidewall (Figure 3).
Smooth to ensureStep 5
Apply a liberal amount of RTV102 to the underside of the 3-watt AC heater assembly. Follow the INSIDE of the lip on the bottom of the heater assembly (Figure 4). Ensure the RTV will make contact around the entirety of the heater assembly when applied to the custom cool cover.
Figure 4
Step 6
Position heater assembly on custom cool cover, making sure heater assembly is directly touching the left sidewall (Figure 5). Heater assembly should fit custom cool cover geometry snugly. Ensure that the heater assembly goes all the way back to the evaporator tube cover.
Figure 5
C
OLDESTCOLDDELIFRESHEPS L Insert
2
Step 7
Apply aluminum tape to the front of the heater assembly. Starting back under the Quick Chill assembly and coming up the front of the heater assembly about 2.5” (Figure 6). Keep the tape as close to the left side fresh food
wall as possible.
Figure 6
Step 8
Cover aluminum tape with white vinyl tape.
Step 9
Route heater wire under evaporator cover as far back as possible for as little consumer exposure as possible.
Figure 7
Step 10
Replace evaporator tube cover. Move evaporator cover back into position and replace screws. Remove the cold water reservoir plastic cover. Position the reservoir coils as clear of the right front DC grommet as possible
(Figure 8).
Figure 8
Step 11
Ensure power to unit is disconnected before drilling.
Check for Flow Meter wiring harness clearance in doghouse before drilling.
If the unit has precise fill feature, check for wire harness clearance in doghouse before drilling. If wires are in the way, adjust hole location accordingly.
Drill a 1/2″ hole straight down into the machine compartment. Locate the hole in front of the right front DC grommet. Hole should be 1” in front of DC grommet edge and 2” from right liner wall (Figure 9).
Drill perpendicular to the surface.
Triangle WarningTriangle Warning
Figure 91”2”

I hope this helps.

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