I have a whirlpool duet gas dryer that I anticipate is roughly 5 or 6 years old. Yesterday my wife went to do a load of laundry and the user interface (part number 8559431) was showing strange numbers for the time settings and the start button wasn’t working. I unplugged the unit, checked for lint build up, and eventually pulled the control board, cleaned the lint from it, reinstalled it, and the unit fired up and we were back to normal.
Fast forward to this afternoon when the interface went completely blank. Went through the motions again and this time went as far as to pull the interface and clean it up as well. Still cant get it to run but the interface is back to showing the strange numbers like yesterday and now will not shut off.
My gut tells me I have either an issue with the interface or the control board and I have a feeling it may be a interface issue. I should also note that i had minor condensation on the dryer interior which struck me as odd. This is south Louisiana and it has been hot and humid here in August with alot of rain fall.
Any idea what could be causing this issue? Any diagnostic test I can run on a control panel?
Thanks in advance.
- Jeffrey asked 7 years ago
Jeffery, with the symptoms you are having with the user interface I would absolutely recommend replacement. Only If you have a good harness connection. Most of the time it is the user interface, occasional the control board will be defective also. Hopefully its only the interface. Let us know how the repair turns out. Matt Ace Service technician.
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