so the customer said that the machine will not turn on.
when i got there i open the controls and saw a red light flashing tried to turn it on and it went.
i did see the igniter ignite and all was fine.
the customer called me back to say that it dose turn on but will not heat

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Hi. Here is the tech sheet on your unit. That is strange that it would not start and now it does not heat. Check your heat circuit. Igniter, gas coils, t-stat, and thermal fuses. If none of those are faulty you may be looking at bad wiring or control board. Try resetting the unit.

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