All Answers

Hi. They have an update service pointer for this. I have attached it. I would order and replaced the thermistor. IT comes with the fan. P# W11033168. Turn it off and open the doors to thaw it out for at least 24 hr before the repair. I prefer 48 hrs.

Hi. The ne error is a vario error. Take a look on page 28 of the service manual I have attached. It explains this error and how to test and diagnose the problem.

Hi, This model number does not come up. The only thing I found was for a coffee maker. please check the model number.

Hello
Did you try disconnecting power to the inlet valve ? If you are still getting water through it with no power, the diaphragm in the valve is stuck open and you will need to replace the valve.

Hello
See the complete service manual for your model. The 96 error is listed below.
The speed of the upper fan is below the Min Fan Speed parameter for 30 seconds
* Check the cooling fan operation, make sure to look for physical items blocking the fan
* Check the FAD board, you should see a 5V pulse between Pin 1 and Pin 2 or Pin 2 and Pin 3 on the FAD board connector.
* replace the cooling fan and/or board both cooling fan and sensor seem to be working, replace the machine control

Hello
Sorry, Other than the service manual we do not have any other references. The heat exchanger is just not a common item to replace.

Hi. I have attached the service manual. Disassembly starts on page 13.

Hi. I have attached the service manual for you. Starting on page 4-4 it talks about testing the burners. Page 11-1 has good troubleshooting for the burners. It sounds like the burner coil is fine. normally with when controlled by an ifinite switch the switch would cause this failure. I’m not seeing any temp control built into the burner so I would say that the control is at faulty but you will be able to test some things that the service manual will help with.

Hello
See the service manual link below. This will take you through diagnostics.

Hello
This sounds like a possible compressor overheating and shutting off on the internal overload possibly. We had the same situation and symptoms you are explaining.
If the refrigerator is installed in a “counter depth” arrangement—pull the refrigerator out.
Check that the temperature in the “compressor compartment” if its excessively hot the compressor will start short cycling. If airflow is poor something must be done to improve cooling/air movement.
See link to the complete service manual below.

Hello
There is not an error code on this model with 39C .
There is a 37C
Error Description Early termination of Cool Select Room Defrosting. Error is displayed if the Cool Select Room defrost cycle ends after 5 minutes. This may be due to a cooling system issue or a faulty defrost sensor.Related Parts. Cooling Cycle Check 2. Cool Select Room Defrost Sensor

35C
Error Description Early termination of Freezer Room Defrosting
Error is displayed if the freezer defrost cycle ends after 5 minutes. This may be due to a cooling system issue or a faulty defrost sensor. 1. Cooling Cycle Check 2. Freezer Defrost Sensor

29C Error Description Convertible Zone Defrost Error
Convertible Zone Heater is open or a connection is loose Convertible Zone Defrost Bimetal is open or a connection is loose Convertible Zone Defrost Sensor is open or a connection is loose After separating MAIN PCB CN70 wire from PCB, resistance value between CN70_1-7 ↔ 1 shall be 63(230) ohm ± 7%. (Resistance value is varied by input power) 0 ohm : heater short, ∞ ohm : wire/bimetal open (Must power off) 1. Convertible Zone Defrost Heater 2. Convertible Zone Bimetal 3. Convertible Zone Sensor

Hello
We do not wear masks. In most cases the masks can get compromised or are not sterilized due to the constant adjustment needed to the mask. Some experts say wearing a mask can increase the risk of infection by 100 times. This is due to your hands touching surfaces and making adjustments to your mask before sterilizing your hands. This can happen even with gloves on.

What we use for protection for our technicians for the COVID-19.
1) We always keep pocket Pen spray hand sanitizers with our technicians . See link below.
2) We use Kevlar gloves during repairs and upon completion of the repair remove one glove at a time. Then spray each glove thoroughly with our Pen spray hand sanitizer. Then spray our hands.
3) Always wear protective disposal booties.
4) Always stay a minimum of 6-foot (1.8 meters) radius from anyone that is coughing. That is the safe distance experts say will be the safe zone.
5) Always avoiding touching your eyes, nose and mouth.
6) Frequent handwashing along with 60%-95% alcohol-based hand sanitizers can kill the virus.

If you are going to use a mask, consider some of these precautions before putting on a mask.
* clean hands with hand s sanitizer, alcohol-based hand rub or soap and water.
* Cover mouth and nose with mask, make sure there are no air gaps between your face and the mask.
* Avoid touching the mask while using it; if you do, clean your hands and spray with sanitizer disinfectant.
* Always replace the mask with a new one as soon as it is compromised and do not re-use single-use masks.
* To remove the mask, remove it from behind (do not touch the front of mask); discard immediately in a closed bin; clean hands with alcohol-based hand cleaner or soap and water.

The 8E error code indicates a Freezer sensor error. I recommend starting by replacing this part.

The ice buildup along with the 4E error code indicates an issue with the defrost sensor. I would recommend starting by replacing that part.

6E indicates an ambient sensor error. I would recommend starting by replacing that sensor.

The error code you are getting indicates that the unit is in demo mode. To cancel this press the 2 upper left keys simultaneously for 5 seconds.

Hello
The thermistors can not be calibrated. They are factory set. You will need to replaced them.