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1 vote
In reply to: No power to condenser fan motor

Hello
Can you double check your model number is in incorrect.

Thanks

1 vote
In reply to: SENSING ISSUE

Hello
Do you have any Error codes ? Have you run the unit through diagnostics ? See technician sheet and service bulletin links below.

1 vote
In reply to: as soon s you hit the start button breaker trips

Hi. I only show the modle number. What was your question?

1 vote
In reply to: need service manual

Here is the service manual.

1 vote
In reply to: looking for the C Clip that holds the brake cam driver

Hello Raul; I believe what you are talking about is called a retaining ring which does look like a c clip and there are actually 2 different ones on your clutch assembly which is what I think you are referring to as a “brake cam driver” – there is a larger one which is the upper one and it has a part # of W10080230 and then there is a slightly smaller one just below that one which has a part # of 285353 . THE GOOD NEWS IS you can order your retaining ring(s) from appliancevideo.com and they will be delivered right to your door for your convenience . I hope this helps you out and as always good luck with your repair !

1 vote
In reply to: Ice maker fill tube freezing

Hello
There are no service bulletins on this model for the inlet tube freezing. When you have the inlet, tube freezing, and you do not have an inlet tube heater, you have low water pressure velocity through the tube causing the water to freeze. There are two valves on this unit a primary valve WPW10498990 and a Secondary dual water inlet valve for the icemaker and dispenser WP2188785 . Have you replaced both valves? Also, the water filter is in series and if it is partially plugged can cause low water pressure. Look at the amount of water in the ice maker after it goes through the harvest cycle. It should have approximately 1/2 inch of water across all fingers. I always start from the saddle valve in the basement and work forward. Matt Ace technician

1 vote
In reply to: Why does the element keep burning out

Hello
The most common causes of elements burning out is is inadequate air flow across the heater assembly. I would check the blower housing to see if it is impacted. then do A complete tear down to make sure there is no lint causing inadequate air flow. Also check the outdoor vent to make sure the it is clean and the air louvers are opening properly outside. 95% of the time this is the issue. Matt Ace technician

1 vote
In reply to: It doesn't clean and dishes are not hot like before

Replacing the heater assembly will also replace the NTC and the Aqua sensor, as they are integrated into the part.Here is the link below for the diagnostics and error codes.

1 vote
In reply to: side by side freezer side cold fridge side warm

Hello
Are you sure you are not have a defrost issue causing restricted air flow to the refrigerator ? I have provided the technician diagnostics sheet link below. Run diagnostics for electronic defrost control test mode. Matt Ace technician

1 vote
In reply to: DRY WILL NOT START

Sounds like a voltage or wiring issue. Yes, I believe you should only have 120v on one side at the pts switch. Check for correct power at the terminal block. Common to have burnt up connection at the terminal block. Then when wiring with in unit.

1 vote
In reply to: Ice Building Up In Freezer

In the freezer section behind your evaporator is a condensate drain that is plugged. That will cause the water to drain in the freezer and in the refrigerator section. You could have a bad defrost heater or just a plugged drain.  Take off the cover and defrost it with hot water or hair dryer until it drains into the drip pan by the compressor. If it happens again then replace your defrost heater.

1 vote
In reply to: Makes noise while filling with water at the very begining. Then goes away. Maybe a water valve?

Hi. You can look up parts at Cool Blue World(link attached) or through Sears for Fisher and Paykel. IF the noise is not from the plumbing in the house it most likely is in the inlet valve. I have attached the tech sheet, service manual, and videos for you. The cabinet should not need to come off for anything. All repairs should be able to be made from the top of the unit under the console or from under the machine.

1 vote
In reply to: Door latch keeps clicking for a while after finishing and won’t release

Hello
The door lock is powered by the main PWB. See complete manual The Door Lock Switch Assembly consists of a Heating PTC, a Bimetal, a Protection PTC, and a Solenoid. It locks the door during a wash cycle.
1.Operation for door closing – After the system turns on, PTC heating starts up through terminal 2~4’s
authorizing the power on.
– After PTC heating starts up and before solenoid operation is driven, force the system to the off position through CAM.
Door close
– Authorizing one impulse through terminal 3~4 (PTC & solenoid) will make the door locked.
– Door lock is detected when switches in terminal 4~5 are set closed. CAM rotation will forcibly clear off the connection.
The maximum, allowable number of impulse authorizations is 2 Upon the third authorization of the impulse,
the position of CAM goes back to the door-open position.
– Authorizing the impulse occurs in 4.5 seconds upon input for max performance and two authorization processes are allowed at most.
Normal operation period of PTC heating: 1.5 – 5 seconds (Defects from the development process) 2.Operation for door opening.
– With a temporary stop, door automatically opens by CAM rotations after authorizing the impulse from the terminal 3 ~ 4 and the power turns off – maximum of 3 times of the authorizing period.
– Upon the fourth authorization of the impulse, the position of CAM goes back to the door-close position.

1 vote
In reply to: NOT TURNING BUT ONE DIRECTION

Hello, the rotation is controlled by the main control board and communicated through the hall sensor. If you did not replace the hall sensor I would replace that as the next step. If you did already replace it, or if when you do replace it and the issue remains then the control board will most likely also need replaced. As far as removing a broken bolt you will need to try and remove it with the proper sized “easy out” type of bolt extractor. Just google “easy out bolt extractor ” and you will see multiple results.

1 vote
In reply to: Having a problem removing the icemaker on thid box

Bob, I have provided a link below to show you how the ice maker breakdown comes out of the unit. I hope this helps. Matt Ace technician

1 vote
In reply to: unit not cooling

Hi. I have seen sealed system issues many times on these unit. They are built By LG. It sounds like your compressor is running. They usually draw around 1.0 amps. Check your frost pattern to be sure if it is a sealed system issue. If you have an uneven frost pattern or no frost pattern you either have a faulty compressor or a leak in the system. These units usually come with a 5 or 10 year sealed system warranty so I have not gotten any further into diagnosing or repairing them. You would need to tap the system and check your pressures to determine if it is a leak or faulty compressor. With it being a Kenmore it makes it difficult to look up information. I have found a service manual on a similar unit I have attached for you.

1 vote
In reply to: refrigerator not cooling freezer cold

Hello
Are you getting good freezer temperatures ? Are you getting -5 to +10 degrees in the freezer section ? If you are not getting these temperatures you nee to look at the evaporator to see if you have a defrost issue or a sealed system leak. Matt Ace technician

1 vote
In reply to: unit not cooling

Hi. It sounds like you have a bad main control board. p# WP67006390. Make sure you have proper power to the board. IF so, and nothing is working/ running it must be bad. I have attached the tech sheet for you.

1 vote
In reply to: Need A service manual for this model

Hi. I have attached the tech sheets/ service manuals for both units. To determine your no heat situation you will need to take an Amp draw when the unit is running. If above 3 amps your issue is on the high voltage side, which would be your transformer, capacitor, magnetron, and diode. Most likely a bad magnetron and diode. If below 3 amps( you will usually get about 1 amp) you issue is on the low voltage side which would include your door switches and control board. IF you have 120V at the main relay on the board with the door closed it is not your door switches. If not check your door switches. Press start to turn on a cook cycle. If the 120V stays and does not drop to 0 then you have a faulty main control board. The tech sheets have flow charts you can follow to get to your faulty component as well.

1 vote
In reply to: Loud thumping noise

Hello, see links below for the technician diagnostic sheet,parts, and video.
-Matt Ace technician

134715900 Fits the Following Appliance Models
BAQE7073KW0 BAQE7077KB0 BAQE7077KW0 BAQG7073KW0 BAQG7077KB0 BAQG7077KW0 BKQE7017KT0 BKQE7071MT0 CAQE7001LW0 CAQE7001LW1 CAQE7011KB0 CAQE7011KW0 CAQE7011LW0 CAQE7014KA0 CAQE7014KN0 CAQE7017KW0 CAQE7021LW0 CAQE7021LW1 CAQE7072LA0 CAQE7072LR0 CAQE7072LW0 CAQE7073KB0 CAQE7073KW0 CAQE7077KA0 CAQE7077KB0 CAQE7077KN0 CAQE7077KR0 CAQE7077KW0 CARE1011MW0 CARE1011MW1
CARE4044MW0 CARE4044MW1 CASE7021NW0 CASE7021NW2 CASE7021NW3 CASE7073LA0 CASE7073LR0 CASE7073LW0 CASE7074NA0 CASE7074NA2 CASE7074NA3 CASE7074NR0 CASE7074NR2 CASE7074NR3 CASE7074NW0 CASE7074NW2 CASE7074NW3 CDE4500KW0 CDE4700LB0 CDE4700LW0 CDE4700LW1 CDE4701QW0 CDE7300RW0 CDE7400QW0 CDE7400QW1 CDE7500KB0 CDE7500KR0 CDE7500KW0 CDE7700LR0 CDE7700LW0
CDE7700LW1 CDEC450KW0 CDEC750KW0 CDG4500KW0 CDG4700LB0 CDG4700LW0 CDG4700LW1 CDG4701QW0 CDG7300RW0 CDG7300RW1 CDG7400QW0 CDG7500KB0 CDG7500KR0 CDG7500KW0 CDG7700LW0 CDG7700LW1 CFQE4000QW0 CFQE5000QW0 CFQE5000QW1 CFQE5100PW0 CFQE5100PW1 CFQE5100PW2 CFQE5100PW3 CFRE1001PW0 CFSE5100QA0 CFSE5115PA0 CFSE5115PA1 CFSE5115PW0 CFSE5115PW1 DAQE7077KW0
DAQG7077KW0 EFMC417SIW0 EFMC517SIW0 EFMC517STT0 EFMC617SIW0 EFMC617STT0 EFME417SIW0 EFME517SIW0 EFME517STT0 EFME617SIW0 EFME617STT0 EFMG417SIW0 EFMG517SIW0 EFMG517STT0 EFMG617SIW0 EFMG617STT0 EIED50LIW0 EIED50LIW1 EIED50LIW2 EIED55HIW0 EIED55HMB0 EIED55IKG0 EIED55IRR0 EIED5CHIW0 EIED5CHMB0 EIGD50LIW0 EIGD50LIW1 EIGD55HIW0 EIGD55HIW1 EIGD55HIW2
EIGD55HMB0 EIGD55HMB2 EIGD55IKG0 EIGD55IKG1 EIGD55IKG2 EIGD55IRR0 EIGD55IRR1 EIGD55IRR2 EIMED55IIW0 EIMED55IIW1 EIMED55IIW2 EIMED55IIW3 EIMED55IMB0 EIMED55IMB2 EIMED55IRR0 EIMED55QT0 EIMED5CQT0 EIMED60JIW0 EIMED60JIW2 EIMED60JIW3 EIMED60JIW4 EIMED60JIW5 EIMED60JIW6 EIMED60JMB0 EIMED60JRR0 EIMED60LSS0 EIMED60LSS2 EIMED60LSS3 EIMED60LT0 EIMED60LT2
EIMED60LT3 EIMED60LT4 EIMED6CJIW0 EIMED6CJIW2 EIMED6CJIW3 EIMED6CJIW4 EIMED6CJMB0 EIMED6CJRR0 EIMED6CLSS0 EIMED6CLSS2 EIMED6CLSS3 EIMED6CLSS4 EIMED6CLT0 EIMED6CLT2 EIMED6CLT3 EIMED6CLT4 EIMGD55IIW2 EIMGD55IIW4 EIMGD55IIW5 EIMGD55IMB2 EIMGD55IMB4 EIMGD55IMB5 EIMGD55IRR2 EIMGD55QT0 EIMGD60JIW0 EIMGD60JIW2 EIMGD60JIW3 EIMGD60JMB0 EIMGD60JRR0 EIMGD60LSS0
EIMGD60LSS2 EIMGD60LSS3 EIMGD60LT0 EIMGD60LT2 EIMGD60LT3 EWED65HIW0 EWED65HSS0 EWED65HTS0 EWGD65HIW0 EWGD65HSS0 EWGD65HTS0 EWMED65HIW0 EWMED65HSS0 EWMED65HTS0 EWMED65IMB0 EWMED65IRR0 EWMED6CHIW0 EWMED6CHSS0 EWMED6CHTS0 EWMED6CIRR0 EWMED70JIW0 EWMED70JIW2 EWMED70JIW3 EWMED70JIW4 EWMED70JMB0 EWMED70JRR0 EWMED70JSS0 EWMED70JSS2 EWMED70JSS3 EWMED70JSS4
EWMED70JTS0 EWMED7CJIW0 EWMED7CJIW2 EWMED7CJIW4 EWMED7CJMB0 EWMED7CJRR0 EWMED7CJSS0 EWMED7CJSS2 EWMED7CJSS3 EWMED7CJSS4 EWMED7CJTS0 EWMGD65HIW0 EWMGD65HIW1 EWMGD65HIW2 EWMGD65HSS0 EWMGD65HSS1 EWMGD65HSS2 EWMGD65HTS0 EWMGD65HTS1 EWMGD65HTS2 EWMGD65IMB0 EWMGD65IMB1 EWMGD65IMB2 EWMGD65IRR0 EWMGD65IRR1 EWMGD65IRR2 EWMGD70JIW0 EWMGD70JIW2 EWMGD70JIW3 EWMGD70JMB0
EWMGD70JRR0 EWMGD70JSS0 EWMGD70JSS2 EWMGD70JSS3 EWMGD70JTS0 FAQE7001LB0 FAQE7001LW0 FAQE7001LW1 FAQE7011KB0 FAQE7011KR0 FAQE7011KW0 FAQE7011LB0 FAQE7011LW0 FAQE7017KA0 FAQE7017KB0 FAQE7017KN0 FAQE7017KR0 FAQE7017KW0 FAQE7021LB0 FAQE7021LW0 FAQE7072LA0 FAQE7072LN0 FAQE7072LR0 FAQE7072LW0 FAQE7073KA0 FAQE7073KB0 FAQE7073KN0 FAQE7073KR0 FAQE7073KW0 FAQE7077KA0
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FAQG7077KA0 FAQG7077KB0 FAQG7077KN0 FAQG7077KR0 FAQG7077KW0 FAQG7111LW0 FAQG7111LW1 FARE1011MW0 FARE1011MW1 FARE4044MW0 FARE4044MW1 FARG1011MW0 FARG1011MW1 FARG1011MW2 FARG4044MW0 FARG4044MW1 FASE7021NW0 FASE7021NW2 FASE7021NW3 FASE7073LA0 FASE7073LN0 FASE7073LR0 FASE7073LW0 FASE7073NA0 FASE7073NA2 FASE7073NA3 FASE7073NR0 FASE7073NR2 FASE7073NR3 FASE7073NW0
FASE7073NW2 FASE7073NW3 FASE7074LA0 FASE7074LN0 FASE7074LR0 FASE7074LW0 FASE7074NA0 FASE7074NA2 FASE7074NA3 FASE7074NR0 FASE7074NR2 FASE7074NR3 FASE7074NW0 FASE7074NW2 FASE7074NW3 FASG7021NW0 FASG7021NW2 FASG7021NW3 FASG7073LA0 FASG7073LN0 FASG7073LR0 FASG7073LW0 FASG7073NA0 FASG7073NA2 FASG7073NA3 FASG7073NR0 FASG7073NR2 FASG7073NR3 FASG7073NW0 FASG7073NW2
FASG7073NW3 FASG7074LA0 FASG7074LN0 FASG7074LR0 FASG7074LW0 FASG7074NA0 FASG7074NA2 FASG7074NA4 FASG7074NA5 FASG7074NR0 FASG7074NR2 FASG7074NR3 FASG7074NW0 FASG7074NW2 FASG7074NW3 FFQE5000QW0 FFQE5000QW1 FFQE5100PW0 FFQE5100PW1 FFQG5000QW0 FFQG5000QW1 FFQG5000QW2 FFQG5000QW3 FFQG5100PW0 FFRE1001PW0 FFRG1001PW0 FFRG1001PW1 FFSE5115PA0 FFSE5115PA1 FFSE5115PW0
FFSE5115PW1 FFSE5115PW2 FFSE5115PW3 FFSG5115PA0 FFSG5115PA1 FFSG5115PW0 FFSG5115PW1 FRQE7000LW0 FRQG7000LW0 GCEQ2170KE0 GCEQ2170KS0 GLEQ2170KE0 GLEQ2170KS0 GLGQ2170KE0 GLGQ2170KS0 LAQE6000LW0 LAQE7000LW0 LAQE7011KB0 LAQE7011KW0 LAQE7077KR0 LAQE7077KW0 LAQE8000LW0 LAQG6000LW0 LAQG7000LW0 LAQG7011KB0 LAQG7011KW0 LAQG7077KR0 LAQG7077KW0 LAQG8000LW0 SAGQ7070KS0
SGQ2170KS0

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