1 vote
29k views

ERROR 14E. Both freezers on the bottom cooling, ice cubes frozen. Fresh food section on top warm costumer said it was cooling when they unplugged and re-plugged but now error code is back and not cooling. Freezer -2, fridge 34f but actually about 57f.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

When you start the washer all the lights go on, you cannot program a cycle, and the washer starts and has sound, water comes in, not agitating.

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
998 views

When I press power button (without pressing start button), hot water starts filling up tub and does not stop. I have to unplug washer to stop hot water. Hot water solenoid is working fine. I flip hot water and cold water connector and press power button. Now cold water runs continuous. If I unplug power connector for hot water solenoid, washer runs without any issue. Only delicate mode does not work. Delicate mode gives error 4E. Also hot water solenoid makes continuous humming/chatter noise till power is on. If I flip hot and cold connectors, cold water solenoid makes noise.
What could be the cause? How to fix this problem? Which part need replacement? What we part cost?

  • Guest asked 4 years ago
  • last active 4 years ago
1 vote
2k views

Samsung refrigerator model code RF22N9781SG/AA Ice maker is frozen. I cannot get the ice container removed.
How can the ice maker be defrosted without having to disconnect the refrigerator for 24 hours .
please send service manual

  • Guest asked 2 years ago
  • last active 2 years ago
1 vote
2k views

THIS GAS SAMSUNG DRYER IS GIVING THE ( HE ) ERROR CODE ,IT WILL RUN ON FLYFF ONLY WITHOUT GIVING THE CODE. SEEMS TO ME LIKE THE BOARD WOULD BE THE CULPRIT. ANY HELP WILL BE APPRECIATED AND IF VIDEO IS GIVEN IT WILL BE MORE APPRECIATED THANKS

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

Good Evening Matt, do you have the service manual for this unit. Has an e84 error code, customer states they hear a pop noise before the code displays.

Thanks

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

Freezer was not cool enough interface shows a bad freezer sensor replace sensor interface still shows bad sensor tryed to put into diagonstic the whole face went blank and lights inside fresh food side and freezer went out and will not come back on. Unpluged it several times waited 2-3 minutes still will not reset are come on. Replaced boards and still nothing. it’s been about a week now.

  • dan0418 asked 6 years ago
  • last active 6 years ago
1 vote
2k views
  • Guest asked 5 years ago
  • last active 5 years ago
1 vote
2k views

I have disconnected all other cables from the EOC but I am having problems removing the heater relay power chord

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

So when the washer reaches its top speed you start to hear a loud noise the shock obserber was replaced and it still does the same thing. Can you please help?

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

I have a samsung washer that is banging in the middle speed to high speed spin once it gets in the high speed its fine

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

I need a service manual. I tried a service test holding power heavy and delicate and it displayed 15. My old manual only shows codes by less. Is it in flood mode? Maybe the sensor in the bottom? What does this sound like?

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
1k views

For this kind of problem, do we need clips only for this problem or we have to worry about the ICe Maker and argue motor replacement? Thank you.

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
2k views

Washer agitates in test mode without load. When load is present washer will not agitate however, will spin. A buzzing type sound occurs when it attempts to agatate under load. A new transmission was installed by a previous service company. It did NOT correct the problem. Tech mode indicates an ERROR code: PC 1. I would like to install the correct part to fix this issue and not look like an idiot. I trust you can help me?
Thanks,
SCOTT

  • Guest asked 5 years ago
  • last active 5 years ago
1 vote
3k views

Washer smoking inside. Black particles on inside on the bottom where pancake motor at. What do you think this is caused by?

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

GOOD EVENING. I DO NOT HAVE THE MODEL NUMBER. IT IS THE UNIT WITH THE DOUBLE DOOR FRIDGE ON TOP AND FREEZER ON THE BOTTOM. IT ALSO HAS TWO SEPARATE EVAPORATORS. THE ORIGINAL CALL A COUPLE OF MONTHS AGO WAS THAT THE FRIDGE WAS NOT COOLING. I INSPECTED AND FOUND THE ERROR CODES FOR BAD TEMP SENSOR AND FAN ERROR. WHEN I REMOVED THE COVER THERE WAS A LOT OF ICE STOPPING THE FAN. I REPLACED BOTH PARTS AT THE SAME TIME, AS MOST SUGGEST TO DO THEM TOGETHER. ALL IS WELL. I RECEIVED A CALL LAST WEEK SAYING THE FREEZER STARTED MAKING NOISE AND THEN STOPPED COOLING. I TOOK IT APART TODAY AND FOUND THE SAME ISSUE OF ICE BUILD AROUND THE ENTIRE EVAP AND FAN. THE ICE WAS STOPPING THE FAN, SAME AS IN THE FIRST SITUATION. THE ONLY DIFFERENCE WAS THAT THERE WERE NO ERROR CODES. I GOT SOME OHMS READING ON THE DEFROST COIL (.06), CONTINUITY ON THE BI METAL AND NOTHING ON THE TEMP SENSOR. I ORDERED THE BI METAL AND TEMP SENSOR. I HOPE I AM CORRECT. ANY INFO WOULD HELP GREATLY.

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
2k views

On this dryer the thermal fuse keeps going out, after it runs for awhile? What causes this problem? The vent is clear and is a short vent run.
If this keeps going out should you also replace the thermostats where is down by the heater, or should I look at the thermistor might be bad?

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

The water dispenser inside the refrigerator cabinet broke and when the cup is placed on it doesn’t make contact to dispense water. How can this be fixed if it’s inside the cabinet? Remember I’m talking about the dispenser that’s inside the fridge

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
3k views

I just need to know how to detach the Blue water hose from the back top right side of the refrigerator.
I pulled the grey one easy but the purple one I can’t pull it it is stock, my question is if the hose you detach it from the back or from the inside of the refrigerator where the ice maker compartment Is.
Please provide me with the installation immediately, thank you.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
3k views

Refrigerator was dead upon arrival. Removed back to access control board pushed button on board.
Refrigerator started and beeping alarm every second. Front panel says FF and temp I assume.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

checked components everything checked out fine motor seems it was running slow put new motor in still not spinning fast . what are the facts that affect the speed of rotation

  • Guest asked 6 years ago
  • last active 6 years ago
1 vote
1k views

how do you replace the icemaker

  • Guest asked 5 years ago
  • last active 5 years ago
1 vote
1k views

Three days ago, I heard a noise after the washer completed its cycle. Upon inspection, I’ve discovered, the square-shaped motor on the bottom of the machine is running non-stop. It will only stop when the machine is unplugged. All other operation seems fine: e.g., dishes are getting cleaned, water is draining and there are no funny noises while the machine operates. Further, there are no blinking lights.

I cannot find anything online, including your videos, which describe the symptoms I’m observing. My only guess is whatever controls the motor is causing the problem – a stuck relay, or a bad board… I’m stuck and need help.

Thanks in advance.

  • Guest asked 5 years ago
  • last active 5 years ago
1 vote
431 views
1 vote
4k views

THE CONTROLS WILL NOT WORK

  • Guest asked 8 years ago
  • last active 8 years ago
1 vote
14k views

Hi,

I need to replace my waterwall vane motor and have ordered the motor (part number DD31-00013B). I watched the video on how to remove the motion assembly and waterwall but I’m not sure how to remove the old motor and install the new one. Does the old motor drive pin just slide out and then just slide the new motor in or is there a seal i need to replace?

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
1k views

DOOR SWITCH IS GOOD. DO YOU HAVE ANY SERVICE INFORMATION ON THIS DISHWASHER IT POWERS UP WONT START. DO YOU HAVE A SCHEMATIC ON THIS MODEL. OR COULD YOU TELL ME HOW TO PUT IT IN THE SERVICE MODE TO SEE ANY FAULT CODES. THANK YOU FOR YOUR HELP.

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
2k views

Replaced belt, idler, and squeaky rear bearings first time.. Costumer called me back out two days after initial repair with same complaint.. I greased the stubs for front bearings, replaced front bearings, and replaced rear stubs. Is the costumer overloading? Is the motor possibly spinning too fast? What could be causing the issue to come back? Could it possibly be the motor?
(Lost actual model number the one I entered is same dryer design)

  • Guest asked 7 years ago
  • last active 7 years ago
1 vote
4k views

The flap of ice dispenser (or Ice Route Assy) that usually only open when dispensing ice is opening and closing continuously. It only stop once I disconnect the wire of the ice route assy on he back of the dispenser display. Can I resolve the issue by changing a new Ice Route Assy? Or is this a computer board issue?
I’ve also had local technician check out the fridge; they told me I need to get the entire upper left door (the door with the dispenser) replaced.
I am not quite sure if this can solve the issue since it is quite expensive to replace the door. I want to make sure this is the right way to solve it before I say yes to replace the door.

  • Guest asked 3 years ago
  • last active 3 years ago
1 vote
2k views

Any hints on how to proceed to check the panel board or main board in this problem?

  • Guest asked 8 years ago
  • last active 8 years ago
Showing 1 - 30 of 1k results