0 votes
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I installed a new spark igniter part #WP9758079 and it worked. Customer called me a month later saying that oven is not working again. I go to check oven, when oven is turned on you can hear and smell the gas turn on, but when the igniter doesn’t turn on the gas will turn off. the boiler works. I changed the spark igniter with another new one and still oven doesn’t light, any thing would be helpful. Thanks Ricky

0 votes
3k views

WHEN I WAS FIRST CALLED THE CUSTOMER SAID THE FRIDGE WAS NOT RUNNING, BUT WOULD START IF YOU MANUALLY ROTATE THE DEFROST TIMER. I REPLACED THE DEFROST TIMER AND THEN HAD TO MANUALLY ROTATE IT TO GET THE FRIDGE TO START. IT SEEMED TO BE WORKING FINE, THEN I RECEIVED A CALL FROM THE CUSTOMER THAT THERE IS WATER LEAKING OUT OF THE FRONT OF THE FRIDGE. I RETURNED AND FOUND THE DRAIN HOSE CLEAR, BUT THE DRIP TRAY WAS PUSHED FLAT AND THE UNIT WAS LEVEL. I PULLED UP THE TRAY AND TILTED THE UNIT BACK A LITTLE. OTHER THAN THE WATER LEAKING OUT OF THE FRONT THE CUSTOMER MENTIONED THAT THERE IS CONDENSATION ON THE FRIDGE WALL THAT IS NEXT TO THE FREEZER. I WAS READING THROUGH THE PAPER WORK FOR THE NEW DEFROST TIMER AND NOTICED THAT THERE ARE DIFFERENT WAYS TO CONNECT IT. IT IS THE EXACT TIMER THAT CAME OUT SO I PUT THE MOLLEX BACK ON THE SAME WAY, BUT THIS NEW TIMER HAD A SEPARATE GROUND THAT I DID NOT HOOK UP. COULD THIS BE MAKING THE TIMER DEFROST AT QUICKER INTERVALS, AND CREATING CONDENSATION IN THE FRIDGE, OR WAS THE WATER JUST FROM THE OVER FLOW TRAY? ANY HELP WOULD BE GREAT. THANKS, TODD FROM NY.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

I have 100v to evap fan motor does not run ..so I installed new control board same problem no tech sheet any idea I’m at a lost I’m think we have bad wire in wall ?

0 votes
3k views
0 votes
3k views

I checked for continuity on the water inlet valve. None. Then I checked the continuity on the ice maker itself. None.

If there is no continuity on the ice maker, does that mean that it’s no good? I was told by another tech, that you really can’t tell if the ice maker is good or bad by testing the continuity.

Now I’m confused??

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
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The customer was selfcleaning the oven and it went blank. I replaced the fuse PN 4451042 at the EOC. and then get the e1f2 code. I need the tech sheet. Does this code indicate a problem with the ribbon from the touch pad to the eoc? Any help appreciated.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
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I am replacing the fresh food evaporator fan. I have watched your video on a similar model. This one is a 5 door and I’m not sure how to dismantle the draws and the center adapter between the two drawers.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

Drains in drain and spin, but will not drain in the regular cycle. We have already changed the actuator.

0 votes
3k views

Hi there,

Can you please post a video to fix the following issue with my Whirlpool WRF560SEYB00 refrigerator. The lid on the water filter housing unit now always pops open whenever I press the water button on the door. Furthermore no water comes out and therefore no ice is being made either. I do have the authorized filter made for the refrigerator and there are no damages to the prongs.
Thank you for your time. I look forward to seeing the instructional video that you will create for this. If you have any questions, please call me at 201-681-2089 or email me at mazlotkowski@yahoo.com

Regards,
Mike Zlotkowski

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
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it runs through normal cycle good but when I put it on casual, delicate, or hand washables cycle it will do everything but spin after its done draining

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

I have a washer that when it is going in the high spin it makes a whistle sound until it get in the high speed then its fine. any thoughts?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

How do I gain access to springs.

One door spring broke, should I replace both?
Access to replace springs. Video etc.
Do I have to watch out for fragile ribbon cable on top panel that can crack.

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
4k views

Do you have a tech manual for fridge model WSF26C3EXF01 thanks

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Pease tell me which color wire goes on which connector.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

How do I access all the components to fix magnetron diode fan capacitor and HV CAPACITOR.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views
  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

This washer whirlpool front load is displaying
F20 error code. What’s that error code mean . Which part I need to replace for fix the problem.

  • Victor12 asked 9 years ago
  • last active 9 years ago
0 votes
3k views

This refrigerator had dispenser issue both water and Ice was not dispensing. A technician went out twice replacing the Power Supply and control board behind the lcd touch panel. now the customer says, he left my house with no cooling. I checked to verify if in fact they did replace the parts – positive with a new firmware. no fans running except the lights come on and the display turns on to touch the screen.

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
2k views

The dispensers are clean and not restricted. When I run the diagnostics they overflow especially on warm. I first noticed this issue when I tried to run the clean cycle and at the very beginning when the bleach dispenser fills for about 20 seconds it overflowed. I removed the dispenser to check it for a clogg but it was clear and clean. Is this a valve problem? It has a sound like the Pressure is very high but the house pressure is normal.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
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Sir,
the ice maker is warm inside the cabinet and it is making a surge of water noise.
The unit was working fine and then stop.
The unit has been cleaned and its still not working.
PLEASE HELP

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
4k views

Customer complains that his dishwasher Silverware rack dosnt dry at all, but the rest is dry???

  • Guest asked 9 years ago
  • last active 9 years ago
1 vote
2k views

The machine is not working properly. According to the customer. It worked fine for mr, however the lid lock didn’t lock during the wash cycle.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

I need help assembling the oven door. I can’t figure out how the right and left plastic clips go on. It was disassembled when i arrived.

1 vote
2k views

GOOD MORNING. WHEN I GOT THERE THE WASHER HAD WATER IN THE TUB. I PUT THE DIAL ON SPIN AND DRAIN AND PRESSED START. AT THIS POINT FOR ABOUT 2 SECONDS I HEARD THE PUMP ENGAGE AND SOME WATER CAME THROUGH THE LINE. IT THEN STOPPED AND TRIED TO START THE SPIN CYCLE, BUT THEN IT CUT OFF. I TESTED VOLTAGE TO PUMP AND FOUND 110 VOLTS AT ALL TIMES, EVEN WHEN THE WASHER WAS NOT IN ANY CYCLE. PULLED OUT THE PUMP AND PUT 110 VOLTS TO IT AND IT WAS SPINNING WELL. ANY HELP WOULD BE GREAT. THANKS, TODD FROM NY.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

Hi
I have a 6 years old whirlpool dryer that does a really strange rattling noise
i replaced the pulley the belt the rollers (the axles are in good shape
i even replaced the motor

It still does the same thing
Any ideas what should i do ?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
3k views

I have a washer that sounds like a jet during the spin cycle.

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
2k views

i need a service manual on this or what ever you have available. tx the customer says that it’s stops cooling and after it is unplugged and plugged back in it works again repeating the cycle. any thoughts?

  • Guest asked 9 years ago
  • last active 9 years ago
0 votes
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Water line in door is frozen. I can disconnect at bottom of frz. Door and have water. Can take hairdryer to side of the door for 20 min. And it will dispense water. Is there a fix.

  • Guest asked 9 years ago
  • last active 9 years ago
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