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We are servicing an LG washer that originaly came up with UE error code and the suspension rods were replaced. The UE error code continues but now the cycle time starts to jum around, it goes fron 10 to 15 to 30 minutes. Any suggestions as to what could cause this?

Model Number
WT1101CW
Serial Number
311PNYU48274
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Hello

UE Error code
1) Problem / Cause: – upgrade main pcb software for LISTED SERIAL NUMBER RANGE(S)
SERVICE NOTE: PRIMARY service method: download PGM by portable jig
Do Not replace Rotor & Stator when UE error occurs by imbalanced load unless Rotor and/or stator test as specifically having an issue. Only replace main PCB if unable to update s/w with portable download jig or if main pcb tests as having an additional issue 3. Solution – confirm serial number of product…SEE ATTACHMENT
– Only apply S/W update to the product with serial number range(s) as shown in ATTACHMENT

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