Dispenser not working

sound like you have multiple issues lets start with ice dispensor remove ice contaainer from unit close door and press ice lever if auger motor runs without stopping you will need to disassemble ice container when you remove the front cover of the container you should see a clip that holds the cutting blades together you may need to rebuild the front of the ice container this is like a 3d jigsaw puzzle.,next onto water dispensor you need to check that the lever is not broken a simple checkis to put your ear against the side of the refrigerator push lever listen for an electrical hum or buzzing sound this is the valve at rear of unit if you hear this and get no water you may have a frozen water tank in refrig.section at bottom of freezer door behind vent grill is a wate connection tha can be undone lay hose from under unit into a shallow container press lever if water comes out line in door is frozen if not tank may be frozen you can remove hose it will be the thicker of the two from the valve itself press lever and see if water comes out of valve if it does tank is frozen clean codensor thaw tank reconnect any disconnected lines and retest through the door hope this helps hou out