Customer complain is that when dryer is in any cycle but timed that the time remaining is wrong. Example 10 minutes remaining will be 25-30 minutes in real time.  Also on timed cycle that the clothes in her opinion come out to hot. She has to take them out right after cycle stops, to keep them from being wrinkled.  Thanks Ricky
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What have you tried so far?

I told customer that the dryer sensors the load and adjusts.

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Owners guide, Job aids

Hi. It sounds like there may not be anything wrong with this one. I have attached the service manual for you. I would test your moisture sensor and thermistor/ t-stat. Make sure your air flow is good.

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