I have had several of these French door whirlpool brands lately that are over cooling the fresh food refrigerator side to the point of freezing. I set all possible settings to minimum or least cold. Partially covered the vent holes just to experiment. This particular model I tried to find the damper door to see if it’s closing but couldn’t find anything besides a tiny one on the side of the icemaker compartment. Please give technicians insight mostly because when I ask these questions I’m usually long ways away from the unit and onto the next job.
Hi. I have worked on many of these and have not had this issue before on them. I did find a service point for this issue. I have attached it for you. Sounds like this is your fix you have been looking for.
Installed this service kit still freezes vegetables in the fresh food section. What else could it be? I’m thinking main board.
I would check your thermistor. Run the diagnostics. Make sure nothing is blocking air flow. If everything checks out good then you may have a faulty board
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