Hello, I am working on a french door GE refrigerator that cannot hold consistent temps in the freezer. The proof of this is in the ice tray. My customer’s ice seems to melt together into one big ice block and then re-freeze its self. There is also a large amount of frost on the food inside of the freezer.
(Also GE will not appear in the brand section of the question format page so I selected Norge since it was the 1st thing to pop up)
I have checked for air leaks in the seal and found none.
I have requested that the customer fill the freezer up to 2/3 full of food. This has not helped.
- Guest asked 5 years ago
- last edited 5 years ago
Hello
You just need to put the first two letters in of the appliance name and a drop down will appear for all manufactures to pick. Have you checked both evaporator & condenser fan motors to make sure they are running ? Have you looked at the evaporator for an even frost pattern or possibly a defrost issue? If these questions have been eliminated and you have an even frost pattern start by replacing the evaporator & freezer sensors / thermistors, replace both at the same time they are not expensive . If one of them are not sensing correctly it will cause your issue. Matt Ace technician
- AV Repair Help answered 5 years ago
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