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Every two months after defrosting manually an ice ball forms that stops fan from turning requiring manual defrost again.

Model Number
Rs265tdwp
What have you tried so far?

Permagum to prevent condensation on refrigerant line coming into area of fan.
Replaced fan with slower speed maybe higher speed fan would help and longer defrost times.
Need a kit to replac entire fan plastic assembly.

Request Resource Materials
Service diagnostics guide, Service bulletins, Service pointers, Job aids, Videos, Warranty information, Any available materials
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Hello
Ice buildup on the freezer evaporator can be caused by . Go to pages #276 , #277 and #279 in the link below for more solutions. Matt Ace technician

1) A starved evaporator / leak in system.
2) A blocked drain. It is possible that the drain is not being defrosted by the heaters enough to properly
clear the drain and pass the melted water into the catch pan.
3) Check for signs of air infiltration around the drain and behind the evaporator cover.
4) Verify the evaporator fan housing is installed properly.
4. For models without a drain heater, make sure the metal drain clip is touching the defrost
heater.
5. Verify the drain heater is not open (where applicable).

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