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CUSTOMER STATES ICE IS MELTING IN THE ICE BIN. BOTTOM FREEZER IS -3. FRIDGE IS 34. AIR COMING FROM ICE MAKER TO BIN FROM VENT IS ABOUT 16 AS BEST I CAN TELL.

WE TRIED SEVERAL THINGS FOR MAIN COMPLAINT OF FREEZER NOT COOLING ENOUGH. EVAP KIT, ALL THE ELECTRONIC CONTROL BOARDS. STILL WEAK COOLING. FINALLY NO COOLING AT ALL AND WE FOUND BURNT WIRES ON COMPRESSOR CONTROL MODULE. WE REPLACED THAT AND COMPRESSOR STARTED WORKING AND TEMP IN FREEZER IS NOW -3.

SO FREEZER APPEARS TO BE OK BUT ICE IN THE BIN IS MELTIN.
THANKS, GEORGE

Model Number
WRF989SDAE00
Serial Number
K30107559
What have you tried so far?

WE REPLACED EVAP KIT(FAN, THERMO COUPLE, THERMOSTAT), RELAY PCB, POWER PCB AND FRONT CONTROL PCB. BOARD ON COMPRESSOR (INVERTER BOX).

Request Resource Materials
Service diagnostics guide, Wiring diagram, Service bulletins, Service pointers, Videos, Any available materials
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Hello
See the service bulletins attached. We have had this similar issue happen two different times. The first time we had a water inlet valve plunger not seating properly and water was overflowing the ice maker and leaking into the ice bin. The other time we had a bad user interface control board double filling. See everything related to your model below in the links. Matt Ace technician

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