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Hello, I got a reply from Brian on this last week. But I’m back again. Brian sent me a service guide to help. It did. However, I can’t figure out why it’s not working.
I checked the solenoid, removed the ice maker, (the ice cube tray was full of ice) but it didn’t drop them into the tray. No ice build up in the back wall. I removed the cover to the boards. The small board in the upper right corner had a small red (lite up) bulb. It was on last week when I was there.
The service guide said that the problem was either the ice cube maker or the main board.
1. Is there a way to check these parts to see which one is bad?
2. How can I do a diagnostic test on it?
Thanks Bob

Model Number
RFG297AARS
What have you tried so far?

Test the solenoid, pulled out the ice maker to see if there was ice buildup, removed the ice cubes from the tray.

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I have attached the tech sheet for you. It explains the blinking lights, which does not look like they have anything to do with the ice maker. This will also explain how to check for any error codes. When you pressed and held the test button on the ice maker did it run through a cycle? If so I would say the ice maker is bad. You can find out the correct test points on the schematic and test for proper voltage at the ice maker. It voltage is being sent from the board and its not working then bad ice maker. If board is not sending voltage then bad control board. Most likely the ice maker is the issue.

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