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Diagnostic Mode

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Here is technical information on your specific model below.
Enter the diagnostic mode by pressing both the freezer temperature pads (plus and minus) and the
refrigerator temperature pads (plus and minus) simultaneously. All 4 pads must be held for
approximately 3 seconds. Blinking “0’s” in both displays indicate the refrigerator has entered the test
mode.
Enter the appropriate display numbers as shown
below and press any pad other than the temperature
pads to activate that test mode.
Freezer
Display
Fresh
Food
Display
Diagnostics Results Comments
0 2
Communication check
between Temperature
Control and Main Control.
“P” on freezer display if OK.
“F” means problem is found.
0 7 Control and Sensor
System Test.
Checks each thermistor and
diplays “P” for pass and “0” for
fail.
See note 1 below.
1 0 Damper Test. Opens damper, pauses briefly,
and then closes damper.
1 2 100% Run Time.
Sealed system on 100% of the
time. Times out after
1 hour.
1 3 Pre-chill Test. Starts pre-chill mode. Unit
returns to normal on its own.
1 4 Defrost Test. Toggles on the defrost cycle.
See note 2 below.
Must press again
to turn heaters off.
See note 2 below.
1 5 Main Control Reset. Causes a system reset.
1 6 Exit Diagnostic Mode. Causes a temperature control
board reset.
Note 1: Display order is: 1) Fresh Food 1, 2) Fresh Food 2, 3) Custom Cool, 4) Thermistor test
results are P = pass, 0 = fail, S = short to 5 VDC, B = bad amplifier (replace main control).
Note 2: You must enter the defrost test again to toggle the defrost heater off at the end of the test.
The heater will not come on if the evaporator thermistor is warm.
– 37 –
Fresh Food Warm – Freezer Normal
Check control settings and temperatures.
Food at setting of 37 °F and 0 °F with no door
openings for 12 hours should be:
Fresh food 34 °F to 42 °F
Freezer -8 °F to +6 °F
Control settings
require adjustment
Adjust settings and allow
24 hours to stabilize.
Control settings OK
Basic refrigerator checks:
Door gasket seal OK?
Door switch – light turning off with door closed?
No
Repair as
necessary.
Set temperature controls to 37 °F and 0 °F.
Unplug Refrigerator.
Reconnect power.
Does damper door open immediately after
reconnecting power?
Go to Damper Door Not Operating
flowchart.
No
Yes
Is the airflow within the fresh food normal?
Look for blockage at vents
or heavy frost on
evaporator cover.
No
Go to Heavy Frost on Evaporator
flowchart.
Remove blockage
from vent area.
Blockage
Check sealed system.
Does sealed system check OK?
Unit tests OK.
Run checks again.
Reset electronics by unplugging
refrigerator for 15 seconds.
Look for usage problem.
Repair
sealed system.
No
Yes
Yes
Is evaporator fan running?
Go to Evaporator Fan
Not Running flowchart.
NO
Verify thermistors are within proper range
using the thermistor values chart.
Is the resistance within range?
YES
Check wiring connections.
If wiring is OK, replace
thermistor.
NO
Heavy frost
YES
– 38 –
Fresh Food Too Cold – Freezer Normal
Check control settings and temperatures.
Food at a setting of 37 °F and 0 °F with no
door openings for 12 hours should be:
Fresh food 34 °F to 42 °F
Freezer -8 °F to +6 °F
Adjust setting and allow
24 hours to stabilize.
Controls require
adjustment
Room temperature
must be above 55 °F
to avoid low ambient
condition.
Room temperature
above 55 °F?
Control settings OK
Advise consumer of
refrigeration installation
requirements.
NO
Is the damper closed?
YES
NO
Verify thermistors are
within proper range
using thermistor values
chart.
Is the resistance within
proper range?
YES
Check wiring
connections. If
OK, replace
thermistor.
NO
Unit tests OK.
Run checks again.
Reset electronics by
unplugging refrigerator for 15
seconds.
Look for usage problem.
YES
Go to Damper Not
Operating flowchart.

Fresh Food Warm – Freezer Warm
Basic refrigerator checks:
Door gasket seal OK?
Door switch – light turning off with door closed?
Repair as
necessary.
Is the condenser fan running?
Is the compressor running?
Is the evaporator fan running?
Is the airflow within the freezer normal? NO
Go to
Condenser Fan Not Running flowchart.
Go to
Evaporator Fan Not Running flowchart.
Go to
Compressor Not Running flowchart.

Check sealed system.
Does system check OK?
Unit tests OK.
Run checks again.
Reset electronics by unplugging refrigerator
for 15 seconds.
Look for usage problem.
Repair
sealed system.