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Have remaining water after the complete cycles on watch. When we shake the drum. We feel lots of water remaining with in the drum. Is this drain motor problem?

Model Number
GTWN4250DWS
Serial Number
HF903808G
What have you tried so far?

checking the connection for the drain hose.

Request Resource Materials
Service diagnostics guide
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Hello
The most likely cause is an obstructed discharge path.
Remove your drain hose from the back of the machine and see if it is obstructed in any way. Work your way back to the tub, looking for obstructions. I have provided you with diagnostics and service manual.Matt Ace technician

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