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You sent me instructions to use key pad to enter into diagnostic mode. That doesn’t work. It will not respond into that mode using the keypad steps as instructed. What would you do next if you were me? thanks

Model Number
mfi2269vem10
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Hi. Sorry you having trouble with entering the diagnostic mode. The other thing we can do is use a jumper wire to manually cycle the ice maker. To do this, turn power off to the unit, gain access to the ice maker, and removed the cover off the head of the ice maker. Using an insulated wire with the ends stripped back , place one end into the T terminal or hole and the other end into the H terminal or hole. Turn power back on. You may have to hold the door switches closed for the ice maker to cycle. After about 10 seconds of the ice maker running you will hear a click from the ice maker. At this point remove the wire. If you remove it too soon the ice maker will stop running. If it stays running after you remove the wire you did it correctly. The ice maker will run through a full cycle and should fill with water at the end. Near the end listen closely for the inlet valve to turn on. If its working you will hear the valve turn on when its time to fill with water. Let me know the results.

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