At first it was draining while it was filling. Then after ordering the drain valve and pump it began working OK for a few months. Then the customer called back and said it wasn’t cleaning well again. I found it was out of position and tilted forward and I leveled it up. Now it is not cleaning well and the tech sheet was in the customers records and can’t be located. I need so pointers on this one. It is as hard a Bosh DW.
- Pancakes asked 7 years ago
Hi. I have attached the tech sheet for you. It has a diagnostic you can run to test out the different components on the unit. Make sure it is getting enough water and both spray arms are not clogged with debris. Also, make sure the sump filter is not clogged and the unit is getting hot water. Make sure the drain hose is elevated properly and not creating a siphon issue, to where the unit drains while filling.
- Brian, Ace Appliance answered 7 years ago
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