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Checked frost pattern today. It was basically uniform except it was slightly heaver on the last three coils. Temperature in freezer was 14 degrees and 30 degrees in the FF section. Controls were set at normal. On Jan 15th the refrigerator controls were set in the middle(normal) Twenty four hours larter the freezer temp was 21 degrees and the FF temp was at 25 degrees. The customer said it took four days for a bottle of water to freeze in the freezer. Evaporator and condenser fan motors are working normally. Damper is manual and works works properly ie opens and closes with the freezer control. Sears Technical assistance suggested suggested replacing the ADC. I’m more inclined to say the thermostat is bad. Any help is appreciated

Model Number
10650023211
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I would be concerned about the freezer temp only being at 20 or 25 degrees when the ff section getting down to 30.
Sounds like the damper is working and you said it has a good frost pattern.When you checked the frost pattern, did you defrost the evaporator then restart the system, how long did it take to get a full frost pattern? Should have a good pattern within 5 to 10 minutes at least. Confirm for me, this is a single evaporator right? I am going to say ( f 21 Freezer perhaps right after defrost) certainly 13 is near normal… if fresh food temp drops below about 36 degrees the compressor should have shut down via thermostat… replace it. I find it odd that the f 21 freezer took many days to freeze water bottle should have done so overnight. Something smells fishy there. checked light switches, defrost shutting off etc? Did you close damper down to balance load?

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