HI. I have attached the tech sheet on your unit. I would run the diagnostics first and check for any error codes. THen you can also try and Start a forced defrost cycle. Then tech sheet also shows the control board and where to test your defrost components from the board. You could also take apart the back panel off to gain access to the evaporator, to test the defrost components.
- Brian, Ace Appliance answered 8 years ago
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