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WHEN I GET IN FRONT OF THE UNIT I WILL CLEAN THE CONDENSER COILS, THEN I WOULD LIKE TO LOOK AT THE EVAPORTOR, BUT I DO NOT KNOW EXACTLY WHERE IT IS LOCATED. THREE QUESTIONS, AM I ON THE RIGHT TRACK WITH THE DIAGNOSIS, IS THERE MORE THAN ONE EVAPORATOR, AND IF YOU HAD TO GUESS, WHAT IS THE MOST COMMON NOT COOLING PROBLEM WITH THE KITCHENID FRIGES. THANKS. TODD FROM NY.

Model Number
KSSP42QJS00
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Hi Todd, This unit has 2 evaporators. One in the freezer and one in the refrigerator. Both are behind the back panels in each section. I have attached a link to the parts break down on this unit to assist you in taking it apart. Sounds like you are on the right track. It could also be a lot of different things as well. Make sure all fans and the compressor are running. Check your air flow in both units. Make sure you are getting air flow out of the vents. Check for frost on the back panels which would indicate a defrost issue. Nothing that I am aware of that is common to go out on these units. Let me know if you need any further assistance on this unit.

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Hello Todd
I will send a few video links below along with parts breakdown. The most common problem with these units are defrost system parts. Matt Ace appliance

http://www.vvapplianceparts.com/lookup/107162/663773

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