I WAS TOLD THE WASHER WOULD PERFORM WELL UNTIL THE SPIN CYCLE, THEN NOT SPIN THE LOAD OUT PROPERLY. I JUST CHECKED IT OUT. I SET UP FOR A REGULAR LOAD AND PRESSED START. THE GREEN SENSING LIGHT CAME ON, THEN THE RED DOOR LOCKED LIGHT. AT THIS PONT THE DOOR WOULD NOT OPEN. THE WASHER SOUNDS LIKE IT IS TRYING TO START. THERE IS A HUM LIKE A HUNG UP ELECTRIC MOTOR, THEN A CLICK AND THE RED DOOR LOCKED LIGHT STARTS TO BLINK. HELP! THANKS, TODD FROM NY.
STARTED TO THINK ABOUT ANOTHER BUSINESS?
- Guest asked 9 years ago
Hey Todd,
Put the unit into diagnostic mode to find out what error code it is giving. Sounds like you have something preventing the motor from starting. Make sure the basket turns freely. Check underneath the washer to see if any thing is tied up. If you get a motor fault error and nothing is tied up and everything moves freely you might have a bad capacitor or motor. OR possibly control. You can run some tests from the tech sheet according to what error code you are getting. The tech sheet is located in a bag attached to the top right corner of the inside of the front panel. Take the two rear screws out and lift up the top of the unit to gain access to it. Let me know what you find out. I attached a video to help you with the diagnostic mode.
- Brian, Ace Appliance answered 9 years ago
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THANK YOU BRIAN, I WILL GIVE A SHOT.
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